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Help Guides for Ticket Events

• Ticket Event Wizard 5

  • Wizard Step 1: Basic Info
  • Wizard Step 2: Create Tickets
  • Wizard Step 3: Payment
  • Wizard Step 4: View and Access Ticket Event(s)
  • Creating Tickets for Multi-Day or Complex Events

• Create Tickets, Groups, and Pricing 5

  • Editing Ticket Event Basic Info
  • Publishing Your Ticket Event
  • Create or Edit Tickets and Ticket Groups
  • Edit Ticket Pricing
  • Automated Cart Total Discount

• Event Website, Theme, and Customization 15

  • Custom Wording
  • Add Event Directors
  • Change Event Site's Theme, Logo, and Banner
  • How to View and Customize Email Notifications
  • Add a Domain to an Event Website
  • Add a Subdomain to an Event Website
  • Ticket Purchase Display Settings
  • Ticket Caps
  • How to Customize the Event Dashboard
  • Set Tax Deductible Amounts for Tickets
  • How to Create a 21+ Age Limit on Tickets
  • Design a Cover Page for your Event Website
  • Setting Up Custom Questions on Ticket Events
  • Purchaser/ Ticketholder Information Collection
  • Ticket Event Website Builder
  See all 15 articles

• Ticket Reports 2

  • Ticket Purchase Report
  • Individual Ticket Report

• Managing Tickets, Refunds, and Imports 9

  • Refund a Ticket
  • Cancel a Ticket
  • Transfer a Ticket
  • Resend Ticket Confirmation Email
  • Let Purchasers Cover Processing Fees
  • Set up Combo Tickets
  • Set up and View Ticket Waiver
  • Import Tickets
  • Edit Ticket Information
  See all 9 articles

• Set Up Donations for a Ticket Event 8

  • Enabling Donations: Basic Info
  • Donor Information Requirements
  • Donation Attributions and Designations
  • Tax Deductible Information
  • Donation Checkout Add-On
  • Donation Levels
  • Mail a Card Feature for Donations
  • Donation Discounts for Ticket Events
  See all 8 articles

• Donation Reports 4

  • Donations List Report
  • Recurring Donations Report
  • Disable a Recurring Donation
  • Refund a Donation

• Store 3

  • How to Create a Store Item
  • View Store Report
  • How to Create a Giveaway with the Ticket Store

• Event Promotion Features 5

  • Facebook Pixel
  • Google Analytics
  • Social Sharing
  • Referral Tracking
  • Referral Refunds

• Finance and Payment Settings 8

  • View Financial Summary
  • Add Money to the Refund Reserve
  • Add a Coupon Code
  • Manage Coupon Codes
  • Manage Coupon Pools
  • View Coupon Reports
  • Add Extra Fees
  • Set up Auto-Applied Coupon URLs
  See all 8 articles

• Ticket CheckIn App 4

  • Download and Enable the Tickets App
  • How to Check In Attendees
  • How to Use Presets and Configurations
  • Point of Sale for Tickets

• Photos 1

  • Ticket Photos