Submit and Manage Virtual Results


If the virtual race you are participating in has results enabled, you can submit and manage your own results. You can do this directly from the RunSignup Race Page or from your RunSignup profile. During registration, you will be asked to sign up for text messages or email which will allow you to submit your finish time. 


Submit from RunSignup Race Page


Navigate to the race's RunSignup race page > and select the Result tab > then select Submit Virtual Results




Next search for your registration either by first and last name or by email address and DOB. 



Once you have found your registration select Submit Virtual Results > Enter in your time > then select Submit Results




Submit Virtual Results From Your RunSignup Profile


Navigate to your RunSignup profile by selecting the Profile Icon at the top right hand corner

Under your Upcoming Events > Select Submit Virtual Results > Enter in your Time > select Submit Time




To ensure that all messages are sent at an appropriate time of day for you, you will also be asked for your timezone. 


Submit Via Activity File


RunSignup now supports the ability for participants to submit their virtual results by uploading their GPS activity recorded while using third party types of tracking tools. Participants record their activities for Virtual Events on a multitude of devices and platforms. Two very common formats of data are GPX and FIT, which services like Garmin and Strava use to store activity data.

We now give users the ability to quickly and easily enter in their activity data by selecting a GPX or FIT file from their computer. Their personalized data will automatically fill in, including the Distance, Date, Elevation Gain, and Time fields from the activity file being submitted.

This feature is available to all users without any need to enable it on the back end. Participants will see a Load Activity from File button while logging their Activity which they can click to open up a panel to submit a file.



After clicking the Load Activity from File button, a panel will slide out allowing you to browse for a file on your computer or mobile device.



After browsing for and selecting the Activity Data file, the fields for Date Completed, Distance in Miles, Elevation Gain, and Time will fill in automatically. The participant then clicks Submit.


You can learn how to export Activity data from Strava here and Garmin Connect here.

You can also manually grab a file from a Garmin device itself by following these instructions: 

  1. Hit Browse
  2. Navigate to /Garmin/garmin/activities
  3. Select the apropriate activity file ending in .fit

This is just one of the many ways participants can submit virtual results when races enable RunSignup’s RaceDay Virtual Results.


Submit TXT Results


First you will need to opt in to TXT results, which you can do either during or after the registration process.


During the Registration Process:


Select Sign up for text messages and enter a valid cell phone number.



Once your registration is complete, you will receive a text message with a URL providing details and instructions for submitting your results, as well as an option to unsubscribe



You will receive another text message with the keyword, bib number and format for texting in your results. 



After the Registration Process:


You can go to your Profile > Manage Registration > Virtual Race, and then select Contact Info:



Here you can Sign Up for Text Messages and enter in your Mobile Phone Number.  You can also Select Your Timezone, and Save Contact Info.


Texting in Your Results:


To submit your results, reply to the text message (or text 49514) with the Keyword, your bib number and your finish time. If successful, you will receive a confirmation that your time has been submitted



To change your virtual time, simply reply to the text message (or text 49514) with the keyword, your bib number and your updated finish time. 



**If you enter a time that is below the minimum or above the maximum time, you will receive an error text message**



**If you unsubscribe from RunSignup Text Notifications, you can resubscribe by replying (or texting 49514) with START**



Submit Email Results


If you would rather receive notifications and send results via email, you can choose to sign up for email notifications by entering your preferred email address.




You will receive an email, separate from your confirmation, that contains a link with details for submitting your results.



You will also receive a separate email with a direct link to post your results.




Manage Virtual Results


You can submit and manage your virtual results directly from your RunSignup account. To do this, log in to your RunSignup account and select Manage Registration



On the footer of the page, select Virtual Race



You will then be taken to a page where you can submit or update your results or change your contact info