The second step of the event wizard is Ticket Groups. A ticket group is the highest level of ticket type; ticket groups can contain many ticket levels (or just one). In this step, you will create your ticket groups and ticket levels. 



Creating a Ticket Group

Start on step 2 of the wizard. Click Add a Ticket Group.

Enter your ticket group’s name, select General Event under Event Type, and fill in a description of the ticket group in the description box. (You can add links or your own source code to this description box for further customization. Use the buttons on the top.)


Next, choose whether you would like to set start and end dates for the ticket group. These are not the start and end times for ticket purchase, but the actual dates and times that the tickets in the group will be used. (For example, if you are selling tickets to a fundraising dinner, you could set up a ticket group with a start date of September 7th at 6:00 PM and an end date of September 7th at 9:00 PM.) 



Creating a Ticket Level


Next, you will need to create at least one ticket level for your ticket group. Enter a name for it, or keep the default name of “Ticket.” You can also write a description of that ticket level, but it is not required. 


You can require the number of purchased tickets at this level to be a multiple of any number. For example, you could enter “2” and thus require that all purchases at this level be of an even number of tickets. 


You can then add additional ticket levels by clicking Add a Ticket Level. When you are finished, save your ticket level by clicking the blue Save button. 


You will return to this screen, where you can click Add a Ticket Group to create another ticket group and levels. You are able to create as many ticket groups and levels as you like. 


21+ Ticket Events

You can create a 21+ age limit on ticket levels. To do this, use the toggle button below the ticket level:Next, set up Per-Ticket Information in Step 3 of the Wizard (Purchase). Select the ticket group and then Personal Information Collection>>Per-Ticket Information. Make sure that Age is required. If it is not, the 21+ verification will not display.


When enabled, the personal information collection page will show an error if someone under 21 tries to buy a ticket in a 21+ level:


Re-Order Ticket Groups

You can now easily drag and drop ticket groups to re-arrange the order in which they appear on your ticket event website and in the ticket purchase path.

To re-order your ticket groups, go to the Ticket Event Wizard >> Step 2. Using the left-hand drag icon, re-arrange your ticket groups. Click Save Sort Order to save your changes.

This is the same drag and drop component that you see in the Ticket Event Store setup and Ticket Event Questions. It’s another example of our improved UX Design System, where we consistently re-use the same elements in our product design to make our platform easy for nonprofits to use.