View Email Notifications

To customize email notifications for ticket events, go to Event Dashboard>> Event>> Notifications. Here you can view the emails that are generated by user actions:

Edit Email Content

To edit an email, click on the title of the email (which is highlighted in blue).  

If you have uploaded a logo for your event already, it will automatically appear in the emails.

To change the content of the email, start typing in the email window. You can add or delete content, as well as add links and change the formatting. 

Editing Email Source Code

You are able to edit the HTML source code on the emails for an even higher level of customization. There is a menu button in the email window that opens a popup editor so you can make your changes.

Below the email window, you will see a list of the components of the email. These are all accompanied by dropdowns with the example HTML for that component. 

Director Email Address

Below the email table, there is a section displaying the event director’s name and email. You can add additional email addresses here if you would like other people to receive director notifications. Note that this is different from giving these people access to the event. 

Save Changes

After you have made your changes, click the Save Changes button at the bottom of the page.