To view the Ticket Purchases report, go to Event Dashboard>> Reports>> Ticket Purchases. This report shows all the purchases made on your site. Tickets are grouped with the other tickets from the same purchase. At the top of the page, you can search for ticket purchases using the purchaser’s name or email. You can also search a range of dates to see all the purchases in that range.
This small chart displays the total number of transactions and the amount paid from them.
The report displays each ticket, the purchaser’s name, contact information, and any personal information they provided. The Payment Info column displays the event profit and the Transaction ID. Other Info includes the confirmation code for the purchase.
At the very bottom of the page, you have the option to download the report as a CSV, which allows you to export it to another program or even just to print it.
Clicking Manage under Actions will allow you to view the QR code for the purchase, initiate refunds and transfers, and resend confirmation emails.
If you set up a waiver for your ticket event, you can now generate a time-stamped version of the waiver. This is useful if you need to confirm that a no refunds waiver was signed by a ticket purchaser.
To view the signed waiver, navigate to Reports >> Ticket Purchases. At the top of the page, click the blue View Waiver hyperlink to generate the time-stamped waiver..